Refund Policy

1. Free trial

New accounts receive a 7-day free trial. You are not charged during the trial, and you may cancel at any point during the trial with no obligation. If you do not cancel before the trial ends, the payment method on file is charged at the regular monthly rate.

2. Standard cancellation

You may cancel your subscription at any time from your account dashboard. Cancellation stops the next billing cycle. We do not prorate refunds for the unused portion of a paid month; you retain access to the service through the end of the period you paid for.

3. Discretionary refunds

We may provide a refund of the most recent charge at our discretion in the following situations:

• A technical issue on our side prevented you from using the service for a significant portion of the billing period.
• You were billed in error (for example, a duplicate charge or a charge after a confirmed cancellation).
• Other extenuating circumstances at our reasonable discretion.

We do not refund charges based on dissatisfaction with the recommendations the service produces, the prices reported by the underlying data provider, or the outcome of any bets you placed.

4. How to request a refund

Email info@promoflipper.com from the email address associated with your account, including the date of the charge and a brief description of the reason for the request. We will respond within five business days.

5. Chargebacks

We ask that you contact us before initiating a chargeback with your card issuer. Chargebacks generally take longer to resolve than a direct refund request and may result in suspension of your account pending resolution.

6. Changes

We may update this Refund Policy from time to time. Changes apply to charges incurred after the change takes effect.